FTMatic has launched its very own Card. We believe the main advantage for you is that it enables the transfer of funds between your trading account and your FTMatic VisaCard. Now you can easily withdraw any trading profits you have made, wherever they are in the world!
Withdrawal requests cut off time is 12:00 AEST/AEDT. If your withdrawal is submitted before this time it will be processed on the day of receipt. If your withdrawal is submitted after this time it will be processed on the following business day.
FTMatic does not charge any additional fees for deposits or withdrawals. You should however be aware that you may incur fees on payments to and from some international banking institutions. FTMatic accepts no responsibility for any such bank fees.
For International Bank Wire Transfers, a processing fee of 20 USD or currency equivalent is charged by our banking institution. We will deduct this fee from your withdrawal amount. However, this may vary depending on your jurisdiction and the bank you use, and it may take up to 14 days and incur additional intermediary fees.
Credit / Debit Card withdrawals* are processed free of charge. Once processed, Credit / Debit Card withdrawals may take 3-5 business days to reach you credit card. You should however be aware that in some rare occasions, this may sometimes take up to 10 business days depending on the banks end.
*Please note Credit card withdrawals may not be available for all countries Safecharge withdrawals can only revert the amount deposited. You may select another deposit method used previously or bank transfer method to withdraw.
Paypal / Neteller / Skrill withdrawals must be made from the same account from where the funds were sent initially. These transactions are processed free of charge and are instant once processed. If your uploaded credit / debit card has already expired, please upload the new card in your client area to continue using the deposit and withdrawals services without any interruptions. If the new card’s number is different to the expired card’s number, you would need to submit a letter issued from the old card’s issuer bank confirming that the new card has been issued in replacement of the old card.
If your uploaded credit / debit card has been lost / stolen / damaged / cancelled, you would need to submit a letter issued from the old card’s issuer bank confirming that the old card is no longer valid. If the newly uploaded card has not been used for funding prior to requesting a withdrawal, you would need to deposit a small amount to activate withdrawal facility on this card.